Privacy Policy

Scope of application of the privacy policy This privacy policy applies exclusively to the use of this online shop and to our newsletter.

Contact details of the responsible person and the company data protection officer This privacy policy applies to data processing by Oberwaid AG. The data protection officer, who can be contacted as follows, is responsible for data protection:

Oberwaid AG
Data Protection Officer
Rorschacher Strasse 311
9016 St. Gallen
Schweiz
E-Mail: datenschutz@oberwaid.ch

Processing of personal data (type, purpose and use) when visiting the website
When you access this website, information is temporarily stored on the server in log files. This is information that the browser on your device automatically sends. Namely:
  • IP address of the contacting device
  • Date and time
  • URL of the accessed page
  • Referrer URL
  • Browser and other device information
The specified data is processed by us for the following purposes:
  • Establishing a connection to the website
  • Use of our website
  • System security and stability 
The data processing takes place at your request and is necessary for the purpose of the stated purposes for the fulfillment of the contract and pre-contractual measures.

Order processing
The following data is also collected for processing an order:
  • Salutation
  • First and last name
  • Address
  • Telephone
  • E-mail address
  • Credit card data, if applicable
The data processing takes place at your request and is necessary for the purpose of the stated purposes for the fulfillment of the contract and pre-contractual measures.

Disclosure of data to third parties (incl. other responsible persons and order data processors)For the execution of the contract
As far as this is legally permissible and necessary for the processing of contractual relationships with you, your personal data will be passed on to third parties. The data passed may only be used by third parties for the stated purposes.

e-guma voucher and ticket system
The above-mentioned personal data is stored and processed by the software provider e-guma® (Idea Creation GmbH, Walchestrasse 15, CH-8006 Zurich) of our online store as part of contract processing. Digital infrastructure
This website uses services from Amazon Web Services (AWS) Inc, located at 410 Terry Avenue North Seattle WA 98109, USA. The data is processed and stored in the EU. Information on data protection: Privacy policy, "Data protection", "Frequently asked questions about data protection", "General Data Protection Regulation (GDPR) Center"

Datatrans
Your payment data will be processed by the following service provider in the context of payment processing: Datatrans AG, Kreuzb├╝hlstrasse 26, CH-8008 Zurich.

Error Monitoring
This website uses Raygun, a monitoring tool. The service provider is the New Zealand company Raygun Limited, Wellington, L7/59 Courtenay Pl, Te Aro, New Zealand. You can find out more about the data processed through the use of Raygun in the privacy policy at https://raygun.com/privacy

Web statistics with Plausible
Our website uses the open source web analysis service from Plausible, based in Estonia. The web analysis is based on anonymized data. It is not possible to draw conclusions about individuals. The following web statistical evaluations are carried out: URL, HTTP referrer, browser, operating system, end device, country. The processing is based on our legitimate interest in measuring the reach of our website (Art. 6 para. 1 lit. f GDPR). You can find more information about Plausible at https://plausible.io/data-policy

Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our site. A cookie does not always mean that we can identify you. Cookies are used on the one hand to record the frequency of use, number of users and behavior on our website, to increase the security of website use and to make our information offering more user-friendly. In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again. You can configure your browser settings so that no cookies are stored on your computer. If you deactivate cookies completely, you may not be able to use all the functions of our website. By continuing to use our website and/or agreeing to this privacy policy, you consent to cookies being set by us and thus to personal usage data being collected, stored and used, even after the end of the browser session. You can revoke this consent at any time by activating the browser setting to refuse third-party cookies.

Analysis toolsGoogle Analytics
This website uses the "Google Analytics" service offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses "cookies", i.e. text files that are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. IP anonymization is used on this website. The IP address of users within Switzerland, the member states of the EU and the European Economic Area[u11] is truncated. This shortening eliminates the personal reference of your IP address. As part of the contract data agreement that the website operators have concluded with Google Inc., Google Inc. uses the information collected to compile an analysis of website usage and website activity and provides services related to internet usage. You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. You can also use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de Here you will find further information on the use of data by [u11]Switzerland is neither part of the EU nor the EEA. It must be ensured that IP anonymization is also used in Switzerland.

Your rights
You have the right:
  • To request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details. In the event of a disproportionate effort, we reserve the right to request proof of identity and payment of the actual costs in advance.
  • To demand the immediate correction of incorrect or the completion of your personal data stored by us.
  • To request the erasure of your personal data stored by us, unless the processing is necessary for compliance with a legal obligation (in particular the legal obligation to retain data in connection with payments), for reasons of public interest or for the establishment, exercise or defense of legal claims.
  • To receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller.
  • To withdraw your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future; the processing that was carried out on the basis of your previous consent up to the time of receipt of the revocation remains lawful.
  • To file a complaint with the supervisory authority, provided that the requirements for this are met. The supervisory authority for Oberwaid AG is the Federal Data Protection and Information Commissioner, Feldeggweg 1, CH 3003 Bern.
Data security
Your personal data is transmitted to us from this website using SSL encryption. We use technical and organizational measures to protect our website from unauthorized access.

Retention period
We will retain your personal data for as long as we deem necessary or appropriate to comply with applicable laws or for as long as it is necessary for the purposes for which it was collected. We delete your personal data as soon as it is no longer required or after the statutory retention period of generally ten years has expired. Data that is no longer required and for which there is no legal obligation to retain it will be destroyed once the purpose and justification no longer apply.

Up-to-dateness and amendment of this privacy policy
We reserve the right to amend this privacy policy at any time or to adapt it to new processing methods.

Version: 01.09.2023